Terms of service
Terms of Service
Last updated: September 12, 2026
These Terms of Service govern your use of the Sew Many Stitches online store. By visiting the store, submitting an order, or purchasing a product, you agree to these terms.
Store Eligibility
You must be legally capable of entering into a binding agreement or have permission from a parent or legal guardian to make a purchase.
You agree to provide accurate, current, and complete billing, contact, and shipping information.
Products and Descriptions
We make reasonable efforts to present product descriptions, measurements, colors, materials, and photographs accurately. Colors may appear differently depending on lighting, screen settings, and device displays.
Handmade products may have minor variations that are part of their handmade character. Rhinestones may reflect differently under different lighting conditions.
Product availability, prices, and descriptions may change without notice.
Orders
Receiving an order confirmation does not guarantee acceptance of an order. We reserve the right to cancel or limit an order because of product availability, suspected fraud, pricing errors, payment problems, or other reasonable circumstances.
If we cancel a paid order, the applicable amount will be refunded to the original payment method.
Prices and Payments
Prices are displayed in U.S. dollars unless otherwise stated. Applicable shipping charges and taxes are calculated during checkout.
Payments are processed securely through Shopify and the payment method selected by the customer.
Shipping and Delivery
Physical orders are subject to our Shipping Policy. Sew Many Stitches currently ships within the United States only.
Delivery estimates are not guarantees. We are not responsible for carrier delays or circumstances outside our reasonable control.
Returns and Refunds
Returns, cancellations, exchanges, and refunds are governed by our Return and Refund Policy.
Made-to-order, personalized, custom, rhinestone, and digital products may be final sale as explained in the product listing and Return and Refund Policy.
Digital Products
Purchasing a digital product grants the purchaser a limited, nonexclusive, nontransferable license to use the product according to the license stated in its product listing.
Unless a product listing expressly provides commercial-use rights, digital products are for the purchaser’s personal use only. Digital files may not be resold, redistributed, shared, copied for others, uploaded to file-sharing platforms, or claimed as the purchaser’s original work.
The customer is responsible for confirming that their device and software can open the stated file format before purchasing.
Intellectual Property
Store content...including original designs, photographs, graphics, text, digital products, branding, and downloadable materials...is owned by Sew Many Stitches, its licensors, or the respective rights holders and is protected by applicable intellectual-property laws.
Third-party names, logos, mascots, and trademarks remain the property of their respective owners. Purchasing a product does not transfer intellectual-property rights to the customer.
Prohibited Uses
You may not use the store or its content to:
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Violate applicable law
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Commit fraud
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Interfere with store security or operation
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Introduce malicious software
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Scrape or copy store content without authorization
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Resell or redistribute protected digital content without permission
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Infringe another person’s intellectual-property or privacy rights
Third-Party Services
Our store may include services or links provided by Shopify, payment providers, carriers, social-media platforms, or other third parties. Their services are governed by their respective terms and policies.
Disclaimer and Limitation of Liability
Products and services are provided subject to the descriptions and warranties expressly stated in the applicable listing and any rights required by law.
To the fullest extent permitted by law, Sew Many Stitches will not be responsible for indirect, incidental, special, or consequential losses resulting from the use or inability to use the store or its products.
Nothing in these terms excludes responsibility that cannot legally be excluded or limits rights provided by applicable consumer-protection law.
Governing Law
These terms are governed by the applicable laws of the State of Ohio and the United States, without limiting any mandatory consumer rights that apply to a customer.
Changes to These Terms
We may update these terms when our products, services, business practices, or legal requirements change. Updated terms will be posted with a revised date.
Contact
Questions about these terms may be sent to Privacy Policy
Effective date: September 12, 2026
Sew Many Stitches respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you visit our Shopify store, make a purchase, contact us, or otherwise use our services.
Information We Collect
Depending on how you interact with our store, we may collect:
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Your name, email address, telephone number, billing address, and shipping address
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Order details, product selections, and transaction information
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Account and customer-service communications
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Device, browser, IP address, cookie, and website-usage information
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Marketing preferences and interactions with promotional messages
Payments are securely processed by Shopify and the payment provider selected during checkout. Sew Many Stitches does not receive or store your complete payment-card number.
How We Use Information
We may use personal information to:
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Process payments and fulfill orders
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Ship physical products and deliver digital products
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Provide customer service
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Process cancellations, returns, and refunds
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Prevent fraud and protect the security of our store
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Improve our products, services, and website
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Send marketing messages when permitted
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Meet legal, tax, accounting, and regulatory obligations
How Information Is Shared
Information may be shared with service providers that help operate our business, including:
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Shopify
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Payment processors
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Shipping carriers and fulfillment providers
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Email, marketing, analytics, and website-service providers
We do not sell personal information in exchange for money. Some analytics or advertising activities may be considered “sharing” under certain privacy laws. Where required, customers will be provided with applicable privacy choices or opt-out tools.
Cookies
Shopify and our service providers may use cookies and similar technologies to operate the store, remember preferences, prevent fraud, measure website performance, and support advertising where permitted.
You may manage cookies through your browser settings or any privacy controls displayed on our website. Disabling certain cookies may affect website functionality.
Marketing Communications
Customers may unsubscribe from promotional emails by selecting the unsubscribe link included in the message. Transactional communications regarding orders, payments, shipping, or customer service may still be sent.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain required business and tax records, resolve disputes, enforce agreements, and comply with applicable law.
Your Privacy Rights
Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal information. You may also have the right to withdraw consent or opt out of certain uses.
Requests may be submitted to Shipping Policy
Last updated: September 12, 2026
Sew Many Stitches currently ships physical products within the 50 United States and Washington, D.C. We do not currently offer international shipping or shipping to U.S. territories.
Processing Times
Most handmade, rhinestone, and made-to-order products require 7–10 business days to prepare before shipment. Business days do not include weekends or federal holidays.
Ready-to-ship products may be mailed sooner. Processing times may be longer during holidays, major sales, severe weather, or periods of high order volume. Any substantially different processing time will be stated in the product description.
Processing time and carrier delivery time are separate.
Shipping Rates and Delivery
Available shipping methods and charges are calculated at checkout after the complete delivery address is entered.
Delivery estimates begin after the carrier receives the package. Carrier delivery dates are estimates and are not guaranteed by Sew Many Stitches.
Tracking
When tracking is available, customers will receive a shipping confirmation containing the tracking number. Please allow up to 48 hours for tracking information to update after receiving the notification.
Address Accuracy
Customers are responsible for entering a complete and accurate shipping address. Contact sewmanystitchess@gmail.com immediately if an address correction is needed.
We cannot guarantee that an address can be changed after an order enters production or fulfillment. If a package is returned because of an incorrect or incomplete address, the customer may be responsible for the cost of reshipping it.
Delayed, Missing, or Delivered Packages
Sew Many Stitches is not responsible for carrier delays, severe weather, service interruptions, or other circumstances outside our reasonable control. However, we will assist customers with available tracking information and carrier inquiries.
If tracking shows “Delivered” but the package cannot be located:
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Allow up to 48 hours because some carriers scan packages before final delivery.
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Check with household members, neighbors, mailrooms, and nearby delivery areas.
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Contact the shipping carrier using the tracking number.
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Contact us if additional assistance is needed.
Damaged Packages
Contact sewmanystitchess@gmail.com within three calendar days of delivery and provide the order number and photographs of the product, packaging, and shipping label.
Digital Products
Digital products do not require shipping. Download or access instructions will be delivered electronically to the email address entered during checkout.
Questions may be sent to sewmanystitchess@gmail.com.. We may need to verify your identity before completing a request.
Data Security
We use reasonable administrative and technical safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
Children’s Privacy
Our store is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.
Policy Updates
We may update this policy to reflect changes to our business, technology, legal requirements, or privacy practices. The revised policy will be posted with a new effective date.
Questions or privacy requests may be sent to Shipping Policy
Last updated: September 12, 2026
Sew Many Stitches currently ships physical products within the 50 United States and Washington, D.C. We do not currently offer international shipping or shipping to U.S. territories.
Processing Times
Most handmade, rhinestone, and made-to-order products require 7–10 business days to prepare before shipment. Business days do not include weekends or federal holidays.
Ready-to-ship products may be mailed sooner. Processing times may be longer during holidays, major sales, severe weather, or periods of high order volume. Any substantially different processing time will be stated in the product description.
Processing time and carrier delivery time are separate.
Shipping Rates and Delivery
Available shipping methods and charges are calculated at checkout after the complete delivery address is entered.
Delivery estimates begin after the carrier receives the package. Carrier delivery dates are estimates and are not guaranteed by Sew Many Stitches.
Tracking
When tracking is available, customers will receive a shipping confirmation containing the tracking number. Please allow up to 48 hours for tracking information to update after receiving the notification.
Address Accuracy
Customers are responsible for entering a complete and accurate shipping address. Contact sewmanystitchess@gmail.com immediately if an address correction is needed.
We cannot guarantee that an address can be changed after an order enters production or fulfillment. If a package is returned because of an incorrect or incomplete address, the customer may be responsible for the cost of reshipping it.
Delayed, Missing, or Delivered Packages
Sew Many Stitches is not responsible for carrier delays, severe weather, service interruptions, or other circumstances outside our reasonable control. However, we will assist customers with available tracking information and carrier inquiries.
If tracking shows “Delivered” but the package cannot be located:
-
Allow up to 48 hours because some carriers scan packages before final delivery.
-
Check with household members, neighbors, mailrooms, and nearby delivery areas.
-
Contact the shipping carrier using the tracking number.
-
Contact us if additional assistance is needed.
Damaged Packages
Contact sewmanystitchess@gmail.com within three calendar days of delivery and provide the order number and photographs of the product, packaging, and shipping label.
Digital Products
Digital products do not require shipping. Download or access instructions will be delivered electronically to the email address entered during checkout.
Questions may be sent to sewmanystitchess@gmail.com..